Question: |
My engineer asked me for a sequence of steps that causes my issue to occur. What should I provide? |
Answer: |
A sequence of steps to reproduce an issue is the best thing you can give to the engineer working on your problem. Reproducible problems are easier to solve which means quicker resolution for you. The more detailed the steps are, the better. Making one step per action (like filling in a field or selecting a radio button) is great but can be a little lengthy. In general, one step per dialog or equivalent action is acceptable. Below are two examples of steps given to create an EJB example, one lacking and one satisfactory:
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Last Modified: 31-JAN-02